Shipping & Returns
Online orders will be fulfilled within 24-48 hours of receipt. You will be contacted by a team member in the event that your order has incurred some unexpected delays or charges.
Addresses – Please ensure shipping addresses and accurately completed upon check out. If you’re a resident of an apartment complex or somewhere that requires buzzer codes and unit numbers, they must be clearly indicated. Please use current email addresses and phone numbers.
International Orders – Tool Academy ships to any address in the world. We are NOT responsible for duties as these fees are due upon receipt of an order. All orders are charged in $CAD. Exchange rates and international order fees are asses and applied by your financial institution.
Telephone Orders – Shipping quotes from telephone orders can be obtained by a customer service representative.
You may return most new, unopened items, within 30 days of delivery for a full refund.
Merchandise that has been used, or altered will NOT be accepted for return or exchange.